At Green Scapes, Inc., we are committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services. By using our services, you agree to the collection and use of information in accordance with this policy.
- Information Collection
We collect personal information from you in several ways:
- Personal Data: Information you provide directly to us, including your name, email address, phone number, postal address, and other identifiable details when you register with us, subscribe to our services, or communicate with us.
- Automatically Collected Data: We collect information about your use of our website, including your IP address, browser type, geographical location, referral source, pages visited, and time spent on the website.
- Use of Personal Information
We use the collected personal information for the following purposes:
- To provide and improve our services
- To personalize your browsing experience
- To send general (non-marketing) communications
- To handle inquiries, complaints, and feedback
- To send marketing communications, provided you have given your consent
- To comply with legal obligations or respond to legal requests
- Use of Phone Numbers for SMS and Text Communications
By voluntarily providing us with your phone number and explicitly opting in, you consent to receive SMS (text) messages related to the products and services we offer, such as appointment reminders, and service updates. You may receive messages related to:
- Order confirmations and reminders
- Updates on the status of services you’ve requested
Opt-In Consent: By voluntarily providing your phone number and explicitly opting in, you consent to receive such text messages from us. We will not send SMS communications to you without your explicit consent.
Opt-Out Rights: You can opt-out of receiving text messages at any time by replying with the word “STOP” to any of our SMS messages, or by contacting us directly. Upon opting out, we will stop sending messages to your phone number but may continue sending transactional or service-related texts if necessary.
Please note that message and data rates may apply, depending on your mobile carrier.
- Sharing of Personal Information
We may share your personal data with third-party service providers who assist us in providing our services, such as website hosting, data analysis, and customer support. These third parties are bound by confidentiality agreements and are only authorized to use your information to perform specific tasks on our behalf.
We do not sell, rent, or trade your personal information to third parties. However, we may disclose your personal information if required by law or in the event of a legal dispute.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Security of Personal Data
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or loss. However, please be aware that no method of transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.
- Links to Other Websites
Our website may contain links to other websites. Please note that these external sites are not operated by us. We encourage you to review the privacy policies of these third-party sites, as we are not responsible for their practices.
- Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Once your information is no longer needed, we will securely delete or anonymize it.
- Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
- Your Rights and Choices
You have the right to access, update, and delete your personal information at any time. If you wish to correct or update the personal information we hold about you, please contact us. Additionally, if you wish to opt-out of receiving marketing communications, you may unsubscribe at any time by following the instructions in the emails or by contacting us directly.
If you have any questions or concerns about your privacy rights or our practices, please contact us in one of the following ways:
By mail or in-person
Green Scapes, Inc.
6976 E Seneca Tpke
Jamesville, NY 13078
By phone or text
By email
- Consent to Communication
By voluntarily providing your contact information and explicitly opting in, you consent to receiving communications from us, including appointment reminders, and transactional updates. Message and data rates may apply. You may opt-out of these communications at any time by contacting us or using the unsubscribe options in the messages.
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